Bad Businesses (?) We do receive feedback once in a while about different businesses who perform at a level less than expected. Given below is such a list. If you find other such organizations, please do write in to us so that others get to know. Car Rental Eco-Rent-a-Car - "...Supposedly one of Delhi's premier rental car agencies. All their self drive cars are in pathetic condition. I had booked a car for a month. Had to change cars twice in a week. One of their cars, broke down in the middle of rush hour traffic and I had to shell out money to get it repaired after having to push it for a kilometer. Eco refused to reimburse me the amount that I spent on repair. I was left with no choice and had enough of these guys, so I returned their car. They had run my credit card through Citibank and had blocked all the rental fees in advance and never released it even after many reminders on phone and on email. Besides, there was enough amount of rudeness and lack of courtesy that I had to face from these guys..." - Suhas Dutta. MORE: have received phone calls and emails from Preeti Loomba (of eco-rent-a-car) requesting us to remove this report and assured that the above was a one off incident and they are happy for me to try out another one of their cars complimentary etc. So, if you happen to use Eco's service, would be great if you could write in to us and let us know what you feel. PLANET INDIA@VSNL.COM kISHAN SOOD... Also had booked a sumo FROM uk to go to haridwar with my dads ashes direct from the airport the sumo was old kept breakingdown left delhi at 12noon got to haridwar at 7pm had to push start the car several times then found the driver going thru our suitcases while we were doing puja by the river..." - Raj Pancholi, UK. Hotels Ajanta Hotel - "... I just wanted to let you know that we have been totally disatisfied by the Hotel AJANTA in Delhi,... We were supposed to receive a double room deluxe with AC and with a refrigerator for 20 dollars. They were also supposed to pick us at the airport. First of all, they never came to the airport as promised (despite the fact that we had previously exchanged a few email messages in order to arrange our stay with them).When we arrived in the hotel by taxi, they didn't seem to have taken our reservation into account. Secondly, the room provided was not the one we were supposed to get. It was dirty, without any window, without any refrigirator. This was absolutely not a deluxe room. The day after, they promised us to change the room but when we came back at night they had given the new room that we were supposed to get to another customer. The service was bad and the staff unfriendly (probably because they understood that we were angry)." - Alexia Autenne, Brussels. Hotel Raja - "Hotel raja,we booked two rooms from uk and the pictures looked good,but when we got there firstly the area seemed definitely a no go area for tourist and the hotel lobby was cool but the rooms were unkept and there was no lift we were allocated rooms on the fourth floor and building work was going on and this was at 8pm so we didn't check in and the taxi driver would not take us to connaght area but kept going round other hotels and insisted we check them out for 2hrs he kept us in the end we went to the kaniska. the taxi driver was trying to earn his commision but i think that we as fare paying costomers he should take us where we want to go.... We had cargoed two suitcases old old clothes to give at the haridwar but the customs at cargo would not release them in time for us even though we had all the documents.A travel agent said he will get them released paid him 3000/- and £50. ten dfays later the old worthless clothes were still in the cargo hold at customs It had cost us £110.to cargo we should have just given them to a charity here came back to uk.with a bad experince of delhi and there scroungers. ps left the suitcases and dont really care what happened to them" - Raj Pancholi, UK. Restaurants and Pubs Berco's Restaurant in Connaught Place - "Indifferent and uncourteous service, waiters are ill mannered, bad food, very noisy." Moet's in Gurgaon "...Saw your page on bad businesses in Delhi and the reference to Moets Def Col. If Mohan thought that was bad, he should try the new Moets "pub n Restaurant" near rail vihar, Huda colony in secotor 15 Gurgaon! Being new, sleeze had not yet completely taken over, but was more than amply compensated by staff with attitude, and a Manager, (Vinay Kumar or something) who should be talking to Dawood Ibrahim for a job. Attracted by the word "pub" we walked in the other afternoon for a beer, and were offered two brands of bottled beer, both of which they had probably stacked up with when they first opened up. We had to turn both back, as they were totally flat, but a flactotum for the manager came by later to insist we drink it, because according to him they were tested, and found OK !!!!! Take a lesson in frigging generating bubbles in a bottle of beer by shaking it vigorously!!!! We, of course refused, but wait till you hear our shock when we got the bill. We had to jolly well pay for the flat beer, on fear of being physically attacked!!!!! Talk about a business with a death-wish." - George Matthew - Fri, 6 Sep 2002 09:39:26 +0530 Moet's in Defence Colony - "indifferent service, found rats in the eating area. Wonder what the kitchen is like." Moet's in Defence Colony - "A friend and I attempted to have a snack at Moets, Def Col today and guess what - the vegetarian seekh kabab we ate had a complete brass screw hidden in it. My friend almost got it lodged in his throat, but miraculously managed to extricate it. A complaint only brought a head waiter to us. The Manager was "missing" and after our insistence to speak to someone responsible, all we got was the visiting card of an Asst. Manager (God help us), who was not available on phone. Less said the better about how they treat customers at a supposedly 'cool' place like Moets. -Mohan Menon -Mon, 09 Oct 2000 08:52:14 -0700 Garden Restaurant at Lodhi Gardens - "I along with my wife went to "Lodi - The Garden Restaurant" during my recent visit to Delhi. It is on the Lodhi Road, just outside the Lodi Garden. We ordered mint tea. After 15 minutes, the waiter informed us that the 'machine was out of order". We changed our order to Coffee. After another 6-7 minutes, another waiter came and informed us that "coffee making machine" was also faulty. We then requested him to bring Sweet Lime (Mousambi) Juice. It was served after another 15 minutes. He just brought the glasses in his hands, without a tray. The juice was luke warm. A few flies were seen hovering around the tables. We finished our juice quitely and left after paying the bill, a hefty Rs. 150/- for two glasses of Mousambi Juice !" - Saleem Khan - Wed, 8 May 2002 01:45:25 -0700 Travel Agents Jonathan Livingston Seagull Travels, Palika Parking, Connaught Place - Extremely bad feedback. Shopping Trans Asia Carpets - Carpet sellers - Overpriced, material not too good, problems with credit cards, they do not refund money for defective goods. The list and the information given above has been compiled from feedback received from our visitors only and has been reported without bias by us. The comments above do not necessarily reflect upon the ideologies or thoughts of delhigate.com and have been presented above as a public service. The creators of this site shall not be liable for any direct, indirect, incidental, consequential damages, including without limitation, lost revenues or lost profits which may result from the use of these materials or the nature and scope of information contained in these pages.

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